About the course
Start Dates and Times
Are you having conflict at work? Conflict can be a distraction, disruptive, demoralising and counterproductive. On the other hand, it can be a healthy by-product of talent and creativity.
In this course you will learn to:
- identify signs and symptoms of conflict
- manage conflict
- ensure conflict resolution strategies
- explore fight, flight, freeze and face it model
- understand Tuckmans: forming, storming, norming and performing model
This course is open to people who are working or aspiring to work in a professional management environment. Experience is not essential.
Teacher: Dulcie Francis
Please call NEWTEC for further information on: 0800 1707076
This one day course is priced at £125.00