Parent Support
As a parent or carer of a learner at NEWTEC you will play an important role in your child's education. We believe that children’s success can be influenced by parents encouraging and influencing their children. We very much value your views and how we might continue to improve for the future.
Arrivals
Parents/carers pass their child over to a member of staff or their key worker who will ensure the safety and wellbeing of each individual.
Parents should relay information regarding their child if necessary; injuries, medication and any concerns relating to the wellbeing, key worker will pass this information over to managers.
Departures and collection of children
Children are booked in at certain times of attendance in the setting, parents give this information on contract stating arrival and departure times, and this again helps us meet our staff ratios.
It is parent’s responsibility for the wellbeing of their own child on leaving each nursery as once out of the premises they are no longer in our care.
If a child is not picked up at their designated time of departure a senior member will contact parent to see if there is known reason as to why their child has not been collected.
Failing to contact all persons on registration forms we will contact police immediately, two senior staff will stay at setting with child if this is after closing until police have contacted parent or arrived at setting.
Collection
Your child must be collected by the end of their booked in time that is specified in the contract that will be issued to you. It is important that your children are not dropped off earlier or picked up later than the times agreed between yourselves and the nursery.
Safeguarding
NEWTEC has a strong policy on Safeguarding and we take the safety of each child very seriously. Children are in our care for many hours and days each week. Our prime responsibility is the welfare and the well being of all the children in our care. NEWTEC believes that our duty to the children and parents/carers is to act quickly and responsibly in any instance which may come to our attention.
Sickness & Medication
For the health and welfare of all the children who come to nursery we request that you do not bring your child into nursery if they are ill or have an infectious disease. In the event of illness, we have the right to send any child home, if staff feel that they are not well enough to attend their nursery. Please inform a member of NEWTEC staff if children are unable to attend the nursery.
Accidents
In the event of an accident within our Nurseries the incident will be logged in the accident record book. With regards to head injuries e.g.: BUMPS/ CUTS a nursery member of staff will contact you by phone as we regard these to be serious we will explain what the injury is, how it happened, whether your child showed any signs of unconsciousness, drowsy, dazed, groggy, sickness or any unusual signs, this will then tell you what to look out for at home. In the event of a serious head injury we would ask you to collect your child and seek medical attention.
Settling in our nursery
Your child’s time at NEWTEC should be a happy and enjoyable experience. We always encourage parents to gradually introduce their children to small sessions to build their confidence. Your child will get to know the other children and the staff and there will be a familiar face at their first session they do without parents.
