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The communication with employers, particularly with regard to learner progress, which could be more frequent and effective.

Assessors communicate with employers prior to, during and/or following learner observations in the workplace. Employers are involved in progress reviews. The assessor liaise with employers if learners are behind and reinforce the importance of staff attending workshops, submitting assignments or making good progress. The assessor update the employer with what the learners is still required to do such as appraisal. Etc. A Placement Advisor observes VQ learners in the workplace, shares observation reports with work-place supervisors and/or managers and shares employer feedback with teachers to improve learner performance in the workplace.

The management of the handover between teachers and assessors when changes have to be made.

Established a team teaching system. Teachers and assessors plan together, share resources and monitor learner progress as a team. Staff handovers are planned and learners are introduced to new teachers and assessors. Allocation of assessors and IV’s to Learners 

The frequency of the visits by assessors to learners in the workplace.

Improved assessment, planning and the use of individual learning plans. A visit to placement is planned within 6 to 12 week.

There should be better guidance provided for employers about the National Vocational Qualification (NVQ) requirements to enable them to better support learners and plan suitable activities at work.

Learners and employers receive a handbook and induction which includes details of NVQ programme requirements. Assessors communicate with employers to ensure suitable workplace activities are planned. First visit to employer, explains the employer process and the requirement of NVQ. Employer interactions each visit with person of higher level to the learner to report progress and outstanding areas of the programme.